More Than An Online Store
The Press Coffee story begins in 2008 with Steve Kraus and wife Tram Mai who had a passion for great coffee. Not finding the quality they were looking for, they decided to start a specialty coffee shop of their own. Opening just months before the recession of 2008 Steve and his wife were tested from the very start. Fortunately, their passion and commitment for making great coffee won the loyalty of their customers and kept them afloat.
15 years and 12 valley locations later, Press Coffee has become an Arizona staple among specialty coffee enthusiasts while earning national recognition for their coffees. Although Press has evolved over the years, they have stayed true to their beginnings: sourcing the best possible product, using only the best equipment; and most importantly, finding team members that share the Press passion for amazing coffee. Remaining quality driven and community focused, Press Coffee not only supports Arizona charities but the coffee farmers around the world supplying our passion.
We share our passion for specialty coffee by providing the highest quality coffee, service and knowledge with our customers and community every day. We roast our coffee Monday - Friday to ensure the freshest cup, whether you're in one of our cafes or your brewing coffee by PRESS at home.
What is specialty coffee?
Specialty coffee is a category of coffee that is formally rated and scored at least 80 out of 100. Coffee is scored using a scaled that has been created by the Specialty Coffee Association (SCA) to establish specific desirable attributes within coffee. You’ll often hear the term “specialty coffee shop” which refers to a cafe that serves exclusively coffee that scores over 80pts.
How do I brew my coffee?
Every way to brew coffee can be a great way! We use a Chemex in our cafes, but there are more methods available than we could begin to mention on this FAQ. The keys to great coffee for any method are grinding fresh, using great water, and maintaining an ideal ratio of coffee to water.
Is your coffee fair trade?
With every coffee we purchase, we are committed to positively impacting the communities we work with on the social, economic, and environmental level. This includes supporting sustainable growing practices, paying fair prices, and sourcing through direct relationships. With every coffee we source, we are committed to improving the lives of smallholders farmers, combating climate change, and the preservation of heirloom coffee varieties.
Is your coffee organic?
We always aim to buy the best coffees available and establish long-term farming relationships. Often times these coffees are certified organic, although they are always coming from farms that have good farming practices. If a coffee is certified organic you will see that noted on the coffee’s page.
What is the roast level of your coffee?
We roast each coffee differently from each other to bring out the best qualities of each lot. Our coffees are a medium to light roast, which promotes more flavor from the beans.
What's the shelf life of coffee?
Coffee is an agricultural product at its core and, although coffee never spoils, its quality does diminish over time. We recommend using coffee within 60 days of its roast date, although we’ve had excellent cups of coffee upwards of 90 days.
What's the best way to store my coffee?
We typically recommend storing coffee in sealed Press coffee bags, in a cool, dark place like a cabinet. For larger quantities of coffee like our 5lb bags, you may choose to use an air-tight container to reduce oxidation and promote a longer shelf life.
When will my order ship?
All of our coffees are roasted to order. We roast, package, and ship coffees Monday - Friday. We typically roast on the 1st business day after and order is placed, package and ship on the 2nd. Ex. If you order on Tuesday, your coffee will be roasted Wednesday and shipped Thursday.
What is your return policy?
Because our coffee is a consumable product with a limited shelf life, we are unfortunately unable to accept returns or exchanges for online orders and subscriptions except under certain conditions such as:
- You received an incorrect item from what was ordered
- Your item was damaged in transit
If you received an incorrect item or your item was damaged in transit, please contact us by emailing info@presscoffee.com with the following information:
Your Full Name, Your Order ID, An attached photo(s) of the item(s) received
Press Coffee customer support is available Monday - Friday, 8am - 4:00pm AZ MST. We kindly ask that you do not call our retail locations for assistance with an online order as online order fulfillment and customer support is managed by a separate team. Thank you.
Help? I have a problem with my order.
Please contact us. Our friendly customer support team is available to assist Monday - Friday, 8am - 4pm AZ MST.
One of my favorites! Just wish they add more then 2 decaf!
I love the press blend and the convenience of the subscriptions means good coffee everyday and the regular fresh delivery is noticeable ! No regrest
Store bought coffee can’t compare. Never going back. Press coffee is so much better than other small coffee shop tastes.
The twitch espresso beans are my absolute favorite so having them shipped to my house each month is so convenient.
We have been buying the Twitch coffee beans for 8 years. We love the taste. The staff are all great!
A nice graham cracker sweet flavor that also happens to be decaf!
Ethiopian Yirgacheffe is a smooth fruity coffee. The fruity notes are pleasant,not overpowering. For those who prefer fruity tasting notes this coffee is a great choice.
While visiting Scottsdale, I tasted the Twitch blend in-person and was blown away. I had recently purchased a premium dual-boiler espresso machine and was looking for a tasty bulk offering to dial in with. I was thrilled to learn that I could buy 5lb bags of this blend for a great price, and have it shipped to my door in CO. I've been drinking this coffee for over a year with no plan to change!
The Sumatra Gayo has excellent flavor. I tasted berries and dark chocolate. One of the best I have ordered.
I’ve been getting this coffee subscription for over a year now. When I moved from Az to TN I was so happy to be able to still get my favorite coffee. Always consistent and always good.
Union has such a great flavor - I use it in milk-based espresso drinks. I just wish Press offered a free 'ship to store' option because Union is not easy to find in their stores or Sprouts except for maybe 2lb bags. But I like it a lot and paid for shipping even though I am 3 minutes from a Press shop! :)
Good coffee, consistent bean sizes, very few “blondies” (under-roasted beans).
Press Coffee offers high-quality, freshly roasted beans with smooth taste, rich flavors and low acidity. Their coffee is consistently delicious across different brewing methods like espresso, drip and pour over. Customers appreciate the convenience of subscrip...
With every coffee we source, we are committed to improving the lives of smallholder farmers, combating climate change, and supporting the preservation of heirloom coffee varieties.
We share our passion for specialty coffee by providing the highest quality coffee, service and knowledge with our customers and community every day. We roast our coffee Monday - Friday to ensure the freshest cup, whether you're in one of our cafes or your brewing coffee by PRESS at home.
Have a question about our coffee or placing an order online? Press Coffee customer support just an email away.
Customer Support Available Monday - Friday, 8am - 4pm AZ MST
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